Due to many changes that we need to do to our scheduling to accommodate last second requests we are adding $100 fee to any wedding event that is booked in less than 7 days ahead of the wedding. As an example, If your wedding is on Saturday the 12th, the deadline to book with no extra fee would be one Saturday ahead, the 5th. 100% prepay is required. We don't book event's with "pay at the Event Day" terms. Please contact us with last second request only if you are comfortable with this term
The addendum below is changing according to the situation in VA/MD/DC
COVID (or any other pandemic) addendum
We are very flexible with rescheduling, there are no extra fees if you need to reschedule the wedding. Please remember that if you reschedule to the date where we already have a booking – we will do our best to leave the same stylist you had the trial with. But if we have scheduling conflict – we will have a new artist for you. If you wish to have the trial with the new artist, we are offering you a discounted rate for this service. We make photos during the original trial, the new artist is able to recreate the look for you, so the new trial is only for your comfort, therefore it is not complimentary. We are not able to refund the fees in case you chose the new date where we have already booked someone and you want to keep the same stylist that is not available anymore, and standard contract fees would apply, you can find them in your contract.
If you prefer to have your own brushes – we can arrange this. The additional fee would be about $80 if you want brand new brushes and to keep them, or about $65 if you want brand new brushes but we would keep them. These are just a few basic brushes, if you would like fuller set – we are able to add more. We use only professional brushes, each costs $20+, we are not able to use generic brands. We choose MAC, Makeup Forever or similar quality brands. We are not able to use brushes that you provide unless it is a professional brand
If you prefer to have your own brand-new makeup – this is possible as well. The full makeup kit that has everything for your look costs about $275. Please note – we cannot do this for each party member, we would do those only in bulk – meaning one shopping cart. The price for our services remains the same, either you purchase your own brushes/makeup or not. We do not charge extra for the extra service we provide for you - choosing your personal colors and creating the shopping cart
Please keep in mind that you may have makeup of your own – but we don’t feel comfortable using it, since we don’t know the quality/performance/how old is your makeup/brands. We are not able to do add-ons per makeup kit of each person and consult with each party guest ahead of time. We would purchase all at one time
Cancellations – we do have standard rules for cancellations that you can find in your contract, but we are understanding of current situations. Please note – if your full cancellation notice is less than 30 days ahead of the event – we will have to keep a processing fee in amount of $250 at this time (deducted from your initial deposit). We will need a proof that your venue is not able to host/reschedule your event to apply this policy (official letter/email from the venue, and we will verify it with them as well from our end). With no proof, standard cancellation rules apply, that you can find in your individual contract. If you are not comfortable with the cancellation fee - we can use the full funds towards any other services that you need in future, with no time deadline, according to prices that we will have at that time (if you booked us 3 years ago and prices went up, we are not able to work with old pricing, new prices would apply towards any services). If the cancellation is due to someone being sick and the whole event is called off - this notice would be in less than 2 weeks ahead of the event - we are not able to replace the booking with another job - the refund is not given, but the whole amount can be transferred to your rescheduled event, or transferred to anyone of your choice, valid for 18 months after the date you intended to use our services for
Please note - if you cancel the event and you qualify for the refund - you need to contact us requesting this refund (message "we had to cancel the event" does not mean you are requesting the refund, we need to see the message "we would like to get the refund"). You will have 30 days to request the refund after your cancellation notice. If you realize 5 months later that you never requested a refund - we are not able to provide it
Testing and immunizations - We understand you want to feel safe, so do we but please keep in mind we are not essential workers and we are not required by law to take tests or to be vaccinated to do our job. Some of our artists have been vaccinated, some don't, but we are not choosing them for you based on this fact. Please do not assume someone is vaccinated ot not, please ask ahead. If you book an artist and cancel the appointment based on their vaccination status, after cancellation deadlines pass, you are responsible for the payment for services.
If any of the artists doesn't feel well - we are giving you a promise not to have this artist working with your party and will do our best to have a replacement. We may need to adjust the scheduling, in case there is no one available - if it's a last second change. We expect you to not have anyone at your party who is not feeling well as well. We understand you may want to feel extra safe and require tests from our team - we can provide that, but we need at least a week heads up to book the appointment for testing
Edited on 6/22/21