photo by Tanira Dove
Due to many changes that we need to do to our scheduling to accommodate last second requests we are adding $100 fee to any wedding event that is booked in less than 7 days ahead of the wedding. As an example, If your wedding is on Saturday the 12th, the deadline to book with no extra fee would be one Saturday ahead, the 5th. 100% prepay is required. We don't book event's with "pay at the Event Day" terms. Please contact us with last second request only if you are comfortable with this term
The addendum below is added to every contract and updated accordingly to the states of VA/MD/DC situation
COVID (or any other pandemic) addendum
We are very flexible with rescheduling, there are no extra fees if you need to reschedule the wedding. Please remember that if you reschedule to the date where we already have a booking – we will do our best to leave the same stylist you had the trial with. But if we have scheduling conflict – we will have a new artist for you. If you wish to have the trial with the new artist, we are offering you a discounted rate for this service. We make photos during the original trial, the new artist is able to recreate the look for you, so the new trial is only for your comfort, therefore it is not complimentary. We are not able to refund the fees in case you chose the new date where we have already booked someone and you want to keep the same stylist that is not available anymore, and standard contract fees would apply, you can find them in your contract.
If you prefer to have your own brushes – we can arrange this. The additional fee would be about $80 if you want brand new brushes and to keep them, or about $65 if you want brand new brushes but we would keep them. These are just a few basic brushes, if you would like fuller set – we are able to add more. We use only professional brushes, each costs $20+, we are not able to use generic brands. We choose MAC, Makeup Forever or similar quality brands.
If you prefer to have your own brand-new makeup – this is possible as well. The full makeup kit that has everything for your look costs about $250. We can create shopping cart for you, and you would pay for it yourself, with the shipping to any address you prefer. Please note – we cannot do this for each party member, we would do those only in bulk – meaning one shopping cart. The price for our services remains the same, either you purchase your own brushes/makeup or not. We do not charge extra for the extra service we provide for you - choosing your personal colors and creating the shopping cart
Please keep in mind that you may have makeup of your own – but we don’t feel comfortable using it, since we don’t know the quality/performance/how old is your makeup/brands. We are not able to do add-ons per makeup kit of each person and consult with each party guest ahead of time. We would create the cart for you and your party, and you can deduct/add products if you see similar items you own/don’t have something you want and we didn’t add it
Cancellations – we do have standard rules for cancellations that you can find in your contract, but we are understanding of current situations. Please note – if your full cancellation notice is less than 45 days ahead of the event – we will have to keep a processing fee in amount of $250 at this time (deducted from your initial deposit). We will need a proof that your venue is not able to host/reschedule your event to use this policy (official letter/email from the venue, and we will verify it with them as well from our end). With no proof, standard cancellation rules apply, that you can find in your individual contract. If you are not comfortable with the cancellation fee - we can use the full funds towards any other services that you need in future, with no time deadline, according to prices that we will have at that time (if you booked us 3 years ago and prices went up, we are not able to work with old pricing, new prices would apply towards any services).
Please note - if you cancel the event and you qualify for the refund - you need to contact us requesting this refund (message "we had to cancel the event" does not mean you are requesting the refund, we need to see the message "we would like to get the refund"). You will have 45 days to request the refund after your cancellation notice. If you realize 5 months later that you never requested a refund - we are not able to provide it
Testing - We understand you want to feel safe, so do we but please keep in mind we are not essential workers and we are not required by law to take tests to do our job. If any of the artists doesn't feel well - we are giving you a promise not to have this artist working with your party and will do our best to have a replacement. We may need to adjust the scheduling, in case there is no one available - if it's a last second change. We expect you to not have anyone at your party who is not feeling well as well. We understand you may want to feel extra safe and require tests from our team - we can provide that but we will ask for your help covering this cost. Each test costs $195 plus $50 to compensate for our time taking this test and we use sameday-testing.com lab, PCR tests. The test will be done 3 days before the event if you require it, we expect the payment per each artist's test ahead of time. Test are done only if you booked us for 12+ services (6+ people for hair/makeup, including the bride)
In case you require this test, we will ask your party - per each guest that does services with us - to provide a negative test and no one who is not able to present this test can be present on site where we work. The refund is not given for the prepaid service if the guest is not able to provide the test, but we can work with any other person that does have one, as a replacement. Please ask me questions about this option if you have any
Edited on 1/27/21